Privacy Policy

The Data Controller is NutriAfrica ODV, CF 95239750631, with registered office in Via Cardano 18 – Portici (NA) – 80055.

Data Controller

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Tracker; Usage Data; Data communicated while using the service; email address; first name; last name; phone number; payment information; billing address; answers to questions; clicks; keypress events; motion sensor events; mouse movements; position relative to scrolling; touch events.

Complete details on each type of Data collected are provided in the dedicated sections of this privacy policy or by specific information texts displayed prior to the Data collection.

Personal Data may be freely provided by the User, or, in the case of Usage Data, collected automatically when using this Application.

Unless specified otherwise, all Data requested by this Application is mandatory. Failure to provide this Data may make it impossible for this Application to provide its Service. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without any consequences on the availability or operation of the Service.

Users who have doubts about which Data are mandatory are encouraged to contact the Owner.

Any use of Cookies - or other tracking tools - by this Application or by the owners of third-party services used by this Application, unless otherwise specified, is intended to provide the Service requested by the User, in addition to the other purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Application and guarantees that he or she has the right to communicate or disseminate them, freeing the Owner from any liability towards third parties.

Types of data collected

Treatment methods

The Data Controller takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.
The processing is carried out using IT and/or telematic tools, with organizational methods and logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other parties involved in the organization of this Application (administrative, commercial, marketing, legal, system administration personnel) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) may have access to the Data, also appointed, if necessary, as Data Processors by the Data Controller. The updated list of Data Processors may always be requested from the Data Controller.

Legal basis for processing

The Owner processes Personal Data relating to the User if one of the following conditions applies:

the User has given consent for one or more specific purposes; Note: in some jurisdictions the Owner may be allowed to process Personal Data without the User's consent or any other of the legal bases specified below, until the User objects (“opt-out”) to such processing. However, this does not apply if the processing of Personal Data is regulated by European data protection law;
processing is necessary for the performance of a contract with the User and/or for the execution of pre-contractual measures;
processing is necessary for compliance with a legal obligation to which the Owner is subject;
processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Owner;
processing is necessary for the pursuit of the legitimate interests pursued by the Owner or by third parties.

However, it is always possible to ask the Owner to clarify the specific legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided for by a contract or necessary to conclude a contract.

Luogo

The Data is processed at the Data Controller's operating offices and in any other places where the parties involved in the processing are located. For further information, contact the Data Controller.
The User's Personal Data may be transferred to a country other than that in which the User is located. To obtain further information on the place of processing, the User can refer to the section containing details on the processing of Personal Data.

The User has the right to obtain information regarding the legal basis of Data transfers outside the European Union or to an international organization governed by public international law or set up by two or more countries, such as the UN, as well as regarding the security measures taken by the Owner to protect the Data.

The User can verify whether any of the transfers described above are taking place by checking the relevant section of this document containing details on the processing of Personal Data or inquire with the Owner by contacting him at the contact details provided in the opening.

Retention period

The Data is processed and stored for the time required by the purposes for which it was collected.

Therefore:

Personal Data collected for purposes related to the performance of a contract between the Owner and the User will be retained until such contract has been fully performed.
Personal Data collected for purposes related to the legitimate interest of the Owner will be retained until such interest is fulfilled. The User can obtain further information regarding the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Owner.

When the processing is based on the User's consent, the Owner may retain Personal Data for a longer period until such consent is revoked. Furthermore, the Owner may be obliged to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period, Personal Data will be deleted. Therefore, upon expiration of this term, the right of access, cancellation, rectification and the right to portability of the Data can no longer be exercised.

Method and place of processing of collected data

The User's Data is collected to allow the Owner to provide its Service, comply with legal obligations, respond to requests or enforcement actions, protect its rights and interests (or those of Users or third parties), identify any malicious or fraudulent activity, as well as the following: Interaction with live chat platforms, Displaying content from external platforms, Analytics, Tag Management, Managing contacts and sending messages, Handling payments, Contacting the User and SPAM protection.

To obtain detailed information on the purposes of the processing and on the Personal Data processed for each purpose, the User may refer to the section "Detailed information on the processing of Personal Data".

Finalità del trattamento dei dati raccolti

Personal Data is collected for the following purposes and using the following services:

Diritti dell'utente

Contact the user

Defense in court

Contact form (this Application)

By filling out the contact form with their Data, the User consents to their use to respond to requests for information, quotes or any other kind of request as indicated by the form header.

Personal Data processed: last name; email; first name.

Google Tag Manager

This type of service is functional to the centralized management of the tags or scripts used on this Application.
The use of such services involves the flow of User Data through them and, if applicable, their retention.

Google Tag Manager (Google Ireland Limited)

Google Tag Manager is a tag management service provided by Google Ireland Limited.

Personal Data processed: Usage Data; Tracking Tool.

Place of processing: Ireland – Privacy Policy .

SPAM Protection

This type of service analyzes the traffic of this Application, potentially containing Personal Data of Users, in order to filter it from parts of traffic, messages and contents recognized as SPAM.

Google reCAPTCHA (Google Ireland Limited)

Google reCAPTCHA is a SPAM protection service provided by Google Ireland Limited.
Use of the reCAPTCHA system is subject to Google's privacy policy and terms of use .

Personal Data processed: clicks; Usage Data; keypress events; motion sensor events; touch events; mouse movements; position relative to scrolling; answers to questions; Tracker.

Place of processing: Ireland – Privacy Policy .

Statistics

The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to track User behavior.

Google Analytics (Google Ireland Limited)

Google Analytics is a web analysis service provided by Google Ireland Limited (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google.
Google may use Personal Data to contextualize and personalize the advertisements of its own advertising network.

Personal Data processed: Usage Data; Tracking Tool.

Place of processing: Ireland – Privacy Policy – Opt Out .

Google Ads Conversion Tracking (Google Ireland Limited)

Google Ads conversion tracking is a statistics service provided by Google Ireland Limited that connects data from the Google Ads advertising network with actions performed within this Application.

Personal Data processed: Usage Data; Tracking Tool.

Place of processing: Ireland – Privacy Policy .

Viewing content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this Application and interact with them.
This type of service may still collect data on web traffic relating to the pages where the service is installed, even when users do not use it.

Font Awesome (Fonticons, Inc.)

Font Awesome is a typeface visualization service provided by Fonticons, Inc. that allows this Application to integrate such content within its pages.

Personal Data processed: Usage Data; Tracking Tool.

Place of processing: United States – Privacy Policy .

Google Fonts (Google Ireland Limited)

Google Fonts is a font display service managed by Google Ireland Limited that allows this Application to integrate such content within its pages.

Personal Data processed: Usage Data; Tracking Tool.

Place of processing: Ireland – Privacy Policy .

Details of the processing of collected data

Users may exercise certain rights with reference to the Data processed by the Owner.

In particular, the User has the right to:

withdraw consent at any time. The User may withdraw consent to the processing of their Personal Data previously expressed.
object to the processing of their Data. The User may object to the processing of their Data when it occurs on a legal basis other than consent. Further details on the right to object are provided in the section below.
access their Data. The User has the right to obtain information on the Data processed by the Owner, on certain aspects of the processing and to receive a copy of the Data processed.
verify and request rectification. The User can verify the accuracy of their Data and request its updating or correction.
obtain the restriction of processing. When certain conditions apply, the User may request the restriction of the processing of their Data. In this case, the Owner will not process the Data for any purpose other than its storage.
obtain the deletion or removal of their Personal Data. When certain conditions apply, the User may request the Data Controller to delete their Data.
receive their Data or have it transferred to another controller. The User has the right to receive their Data in a structured, commonly used and machine-readable format and, where technically feasible, to have it transferred to another controller without hindrance. This provision is applicable when the Data is processed by automated means and the processing is based on the User's consent, on a contract to which the User is a party or on contractual measures connected to it.
lodge a complaint. The User can lodge a complaint with the competent data protection supervisory authority or take legal action.

Details on the right to object

When Personal Data is processed in the public interest, in the exercise of public authority vested in the Owner or to pursue a legitimate interest of the Owner, Users have the right to object to the processing for reasons related to their particular situation.

Users are reminded that, if their Data is processed for direct marketing purposes, they can object to the processing without providing any justification. To find out whether the Owner processes data for direct marketing purposes, Users can refer to the respective sections of this document.

How to exercise your rights

Defense in courtTo exercise the User's rights, Users may direct a request to the Owner's contact details indicated in this document. The requests are filed free of charge and processed by the Owner as soon as possible, in any case within one month.

Defense in court

I Dati Personali dell’Utente possono essere utilizzati da parte del Titolare in giudizio o nelle fasi preparatorie alla sua eventuale instaurazione per la difesa da abusi nell’utilizzo di questa Applicazione o dei Servizi connessi da parte dell’Utente.
L’Utente dichiara di essere consapevole che il Titolare potrebbe essere obbligato a rivelare i Dati per ordine delle autorità pubbliche.

Specific information

Upon request of the User, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

System logs and maintenance

For needs related to operation and maintenance, this Application and any third-party services used by it may collect system logs, which are files that record interactions and may also contain Personal Data, such as the User's IP address.

Informazioni non contenute in questa policy

Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

Risposta alle richieste "Do not track"

This Application does not support “Do Not Track” requests.
To find out whether any third-party services used support them, the User is invited to consult their respective privacy policies.

Changes to this privacy policy

Il Titolare del Trattamento si riserva il diritto di apportare modifiche alla presente privacy policy in qualunque momento notificandolo agli Utenti su questa pagina e, se possibile, su questa Applicazione nonché, qualora tecnicamente e legalmente fattibile, inviando una notifica agli Utenti attraverso uno degli estremi di contatto di cui è in possesso. Si prega dunque di consultare con frequenza questa pagina, facendo riferimento alla data di ultima modifica indicata in fondo.

Qualora le modifiche interessino trattamenti la cui base giuridica è il consenso, il Titolare provvederà a raccogliere nuovamente il consenso dell’Utente, se necessario.

Definitions and legal references

Dati Personali (o Dati)

Costituisce dato personale qualunque informazione che, direttamente o indirettamente, anche in collegamento con qualsiasi altra informazione, ivi compreso un numero di identificazione personale, renda identificata o identificabile una persona fisica.

Dati di Utilizzo

Sono le informazioni raccolte automaticamente attraverso questa Applicazione (anche da applicazioni di parti terze integrate in questa Applicazione), tra cui: gli indirizzi IP o i nomi a dominio dei computer utilizzati dall’Utente che si connette con questa Applicazione, gli indirizzi in notazione URI (Uniform Resource Identifier), l’orario della richiesta, il metodo utilizzato nell’inoltrare la richiesta al server, la dimensione del file ottenuto in risposta, il codice numerico indicante lo stato della risposta dal server (buon fine, errore, ecc.) il paese di provenienza, le caratteristiche del browser e del sistema operativo utilizzati dal visitatore, le varie connotazioni temporali della visita (ad esempio il tempo di permanenza su ciascuna pagina) e i dettagli relativi all’itinerario seguito all’interno dell’Applicazione, con particolare riferimento alla sequenza delle pagine consultate, ai parametri relativi al sistema operativo e all’ambiente informatico dell’Utente.

Utente

L’individuo che utilizza questa Applicazione che, salvo ove diversamente specificato, coincide con l’Interessato.

Interessato

La persona fisica cui si riferiscono i Dati Personali.

Responsabile del Trattamento (o Responsabile)

La persona fisica, giuridica, la pubblica amministrazione e qualsiasi altro ente che tratta dati personali per conto del Titolare, secondo quanto esposto nella presente privacy policy.

Titolare del Trattamento (o Titolare)

La persona fisica o giuridica, l’autorità pubblica, il servizio o altro organismo che, singolarmente o insieme ad altri, determina le finalità e i mezzi del trattamento di dati personali e gli strumenti adottati, ivi comprese le misure di sicurezza relative al funzionamento ed alla fruizione di questa Applicazione. Il Titolare del Trattamento, salvo quanto diversamente specificato, è il titolare di questa Applicazione.

Questa Applicazione

Lo strumento hardware o software mediante il quale sono raccolti e trattati i Dati Personali degli Utenti.

Servizio

Il Servizio fornito da questa Applicazione così come definito nei relativi termini (se presenti) su questo sito/applicazione.

Unione Europea (o UE)

Salvo ove diversamente specificato, ogni riferimento all’Unione Europea contenuto in questo documento si intende esteso a tutti gli attuali stati membri dell’Unione Europea e dello Spazio Economico Europeo.

I Cookie sono Strumenti di Tracciamento che consistono in piccole porzioni di dati conservate all’interno del browser dell’Utente.

Strumento di Tracciamento

Per Strumento di Tracciamento s’intende qualsiasi tecnologia – es. Cookie, identificativi univoci, web beacons, script integrati, e-tag e fingerprinting – che consenta di tracciare gli Utenti, per esempio raccogliendo o salvando informazioni sul dispositivo dell’Utente.

Riferimenti legali

La presente informativa privacy è redatta sulla base di molteplici ordinamenti legislativi, inclusi gli artt. 13 e 14 del Regolamento (UE) 2016/679.

Ove non diversamente specificato, questa informativa privacy riguarda esclusivamente questa Applicazione.